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Director of Alumni Engagement

Company: Phi Theta Kappa Honor Society
Date Posted: February 14, 2018

TITLE:                                         Director of Alumni Engagement

 

REPORTS TO:                          Executive Director, Foundation 

 

FLSA STATUS:                        Exempt                  

 

WORK LOCATION:              Jackson, MS

 

DATE:                                         February 7, 2018

 

OBJECTIVE:                             To assist in cultivating strong relationships with members, alumni, supporters, and seeking new sources of support from individuals through written and personal communications.  To coordinate the Phi Theta Kappa chapter and alumni association chartering processes and provide support for community, senior college, and regional alumni associations.

 

ESSENTIAL DUTIES AND RESPONSIBILITIES:

 

Conduct and organize outreach efforts for all alumni-related activities for Phi Theta Kappa. 

 

Plan and execute all alumni and alumni association communication, including website updates, social media posts, electronic newsletters, chartering materials, and other forms of communication.

 

Conduct research on alumni success outcomes and develop a plan to re-integrate members into society programming and initiatives. 

 

Cultivate a robust social media presence and alumni network using Facebook, LinkedIn, Instagram and other platforms.

 

Provide support for the Alumni Advisory Board by facilitating and documenting meetings, assisting with the development of annual goals, and reporting alumni needs to the executive leadership.

 

Plan and coordinate alumni events held at Convention and other society programs to including awards competitions, alumni/foundation booth, education forums, business meetings, and other volunteer activities.

 

Provide support for community, senior college, and regional alumni associations. Work with alumni and friends to charter new and maintain alumni associations. 

 

Assist with the execution of a comprehensive annual appeals program, including strategies to incorporate alumni groups, giving societies, focus on new donors, and increasing average gift amounts. Includes converting a database of 100,000+ alumni and friends to annual supporters.

 

Oversee budgets, progress, donor reports, deadlines, goals, and objectives related to annual giving responsibilities.

 

Assist in evaluating fundraising goals and strategies as needed to maximize results.

 

Provide excellent customer service by anticipating and exceeding the needs of our alumni and donors.

 

Work closely with the Executive Director and other staff to develop fundraising strategies and integrate with Society-wide and alumni initiatives.

 

Insure accuracy and integrity of database to track gift/financial and biographical information on alumni, friends, and donors.

 

Assist in involving Phi Theta Kappa staff in departmental efforts to meet the needs of the organization.

 

Responsible for planning and implementing multiple direct mail appeals annually with a high degree of customization and emotional appeal. Involves collaborating with Marketing and Communications staff.

 

Maintain relationships through mail, phone, email and in-person contacts. Assist as needed to ensure acknowledgements letters are processed within 72 hours of gift receipt.

 

Exhibit good judgment and discretion with sensitive, confidential financial, and gift-giving information.

 

Supervise annual fund callers and volunteers and perform other duties as assigned.

 

Advance the strategic plan of the Society through engagement in the planning process at the strategic, operational, and individual levels.

 

QUALIFICATIONS/REQUIREMENTS:

 

  • Bachelor’s degree required.
  • Three years’ experience in alumni relations, fundraising, annual giving or related field.
  • Experience with non-profit preferred.
  • Professional written and verbal communication, organizational, and interpersonal skills.
  • Ability to articulate and persuasively convey needed support so that individuals “buy into” the mission, vision, and goals of the Society.
  • Knowledge of Phi Theta Kappa and current trends in higher education.
  • Must be proactive, self-motivated, and willing to assume initiative without constant supervision.

 

THIS JOB DESCRIPTION DOES NOT CONSTITUTE A CONTRACT FOR EMPLOYMENT